Office/Division:

Commercial Services Department (CSD)

Classification:

Simple

Type of Transaction:

G2C – Government to Citizen

Who may avail:

All qualified Senior Citizens of Calumpit, Bulacan and nearby barangays of the Municipalities of Apalit, Macabebe, Malolos and Pulilan

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Official Receipt for processing fee (1 photocopy)

Senior Cashier/Cashier A – Finance Services Department (FSD) 2nd floor

2. Previous/current of Water Bill (1 original copy)

Concessionaire

3. Valid ID of previous owner (1 photocopy)

Concessionaire

4. Valid ID of new owner (1 photocopy)

Concessionaire

5. Proof of Ownership, any of the following (1 original copy):
5.1. Notarized Deed of Sale/Deed of Donation
5.2. Death Certificate (in case of death of previous owner)
5.3. Authorization to Transfer Ownership from any of the following (1 original copy):
          5.3.a. Previous owner (for sold property/voluntary
transfer
5.3.b. Relatives/immediate family members/Barangay
Affidavit (in case of death of the previous
Owner
5.4. Clearance from the following (1 original copy):
5.4.a. Current water bill
5.4.b. Charges from service connection materials
5.4.c. Other receivables

Lawyer – Law Office

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to CSD Customer Services Division and request for Change of Ownership/ Account Name

1.1. Assist the concessionaire.
1.2. Provide application form and checklist of requirements

None

5 minutes

Customer Service Assistant (CSD)

2. Proceed to the Cashier at Finance Services Department, 2nd floor and pay the processing fee

2.1. Receive the payment
2.2. Issue Official Receipt

P 100.00

5 minutes

Cashier (FSD)

3. Fill out application form and submit upon completion of the requirements

3.1.  Receive and review/check the application form and the authenticity of the requirements
3.2. Encode/update in the computer system upon approval

* Application is subject for approval by the General Manager

None

10 minutes

Customer Service Assistant (CSD)

TOTAL:

20 minutes