Mandate

Pursuant to Presidential Decree No. 198, Title II, Section 5 (Provincial Water Utilities Act of 1973), the Calumpit Water District was formed for the purpose of the following:

        • Acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts;
        • Providing, maintaining and operating wastewater collection, treatment, and disposal facilities; and
        • Conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose.

Vision

A world class Water District that provides water and effective sanitation services anchored on excellent customer service delivery.

Mission

Guided by our vision, we commit ourselves to ensure adequate water resources; provide safe and potable water at affordable cost, and carry out sanitation services through competent and dedicated workforce strongly committed to protect the environment.

Service Pledge

We, the CWD Officers, Management and Staff, with God’s providence, commit to provide the people of Calumpit, safe, adequate and affordable water thru quality services.

MOTTO

Customers First 
• Always
• Anytime
• At all times

LIST OF SERVICES

COMMERCIAL SERVICES DEPARTMENT

External Services
Application for New Service Connection
Payment of Water Bill
Request for Reconnection of Disconnected Water Service
Request for Service Maintenance and Repair Leakages
Application/Renewal of Senior Citizen’s Discount
Application for Change of Ownership/Account Name

ENGINEERING OPERATIONS DEPARTMENT

External Services
Repair of Leakages

FINANCE SERVICES DEPARTMENT

External Services
Processing of Payables and Releasing of Checks
Internal Services
Processing and Payment of Salary

ADMINISTRATIVE DEPARTMENT

External/Internal Services
Request for Service Record/Certificate of Employment
Internal Services
Requisition and Issuance of Office Supplies & Materials/Office Equipment

FEEDBACK and COMPLAINTS MECHANISM

LIST OF OFFICES