About the Service: A 5% Discount on water bill for Senior Citizens with a maximum of 30 cubic meters. Discount is renewable yearly.

 Availability of the Service:  CWD Office: Monday to Friday, 8:00AM to 5:00PM (No Noon Break) Saturday, 8:00AM to 12:00PM

Office/Division:

Commercial Services Department (CSD)

Classification:

Simple

Type of Transaction:

G2C – Government to Citizen

Who may avail:

All registered Senior Citizens of Calumpit, Bulacan and nearby barangays of the Municipalities of Apalit, Macabebe, Malolos and Pulilan

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Proof of age and citizenship/Senior Citizen ID (1 photocopy)

Concessionaire

2. Proof of Billing/Water Bill (1 original copy)

CWD – Tellers

3. Certificate of Residency (1 original copy)

Barangay Hall – Barangay Chairman/Secretary

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Proceed to CSD Customer Services Division and request for application/renewal of Senior Citizen’s discount

1.1. Assist the concessionaire.
1.2. Provide application form and checklist of requirements

None

5 minutes

Customer Service Assistant (CSD)

2.  Fill out application form and submit upon completion of the requirements

2.1.  Receive and review/check the application form and the authenticity of the requirements

 

2.2. Encode/update in the computer system upon approval

None

 

10 minutes

 

 

 

 

TOTAL:

15 minutes